Tired of losing business over the phone?

New

Elevating Beyond AI Transcription

Where conversations become currency.

Turn every call into actionable intelligence, delivering real-time sales coaching, policy enforcement, and relationship-building that directly impacts your bottom line.

Book a Demo →

Next gen call intelligence

Traditional AI tells you what happened.

Call Guardian® shows you what to do next.

While most communication platforms offer transcription as their 'AI solution,' they deliver only 10% of potential value - stopping where the real opportunity begins.

X-ray Vision

Real-Time Call Intelligence

Call Guardian® listens to every call in real time, automatically capturing, transcribing, and analysing conversations, delivering actionable insights that help you optimise performance and decision-making.

Mind Reader

AI Coaching & Team Growth

Your AI-powered sales coach provides instant feedback to sharpen skills and improve conversations. By analysing tone, intent, and response patterns, Call Guardian helps refine sales techniques, personalise interactions, and helping your team close more deals with confidence.

️Iron-Clad Shield

Compliance & Risk Protection

Every conversation is monitored for errors, policy breaches, and compliance risks - before they become costly problems. Call Guardian® automatically flags potential issues, ensuring legal protection and maintaining high-quality customer interactions.

Sales Machine

AI Nurture & Sales Enrichment

Identify every missing opportunity and generate a hyper-personalised email to instantly nurtures leads. Watch enquiries transform into sales.

Crystal Ball

Advanced Business Intelligence

Go beyond basic reporting with AI-powered analytics that track patterns, customer behavior, and business performance. Call Guardian provides actionable insights, helping you make smarter business decisions that improve efficiency, optimise sales strategies, and scale faster.

70%

Cheaper than a human

24/7

Coaching & insights

40%

Boost in customer satisfaction

Pricing

Select the perfect monthly plan for your business needs, with flexible options to scale as you grow. Our one-time setup starts from $4,999 AUD, with discounts available when bundled with other AI solutions.

Starter

For solopreneurs or small teams, where every lead matters.

$499

Per month

1000 Free Minutes

Then $0.40/min

Get started

Pro

For growing teams, where advanced systems are needed.

$799

Per month

3000 Free Minutes

Then $0.20/min

Get started

Business

For mature businesses that are ready to scale efficiently.

$1399

Per month

7000 Free Minutes

Then $0.15/min

Get started

Enterprise

We can create a plan to suit your organisation's needs.

Custom

Per month

Ask about pricing

Price adjusted based on your needs

Talk to us

Included for ALL plans

What’s in the Box?

Core features included in every Call Guardian®, no matter your call volume.

Real-Time Transcriptions

We’ll automatically record, transcribe and summarise all calls.

Includes access to call recordings, searchable transcripts.

AI Call Summary

AI automatically transcribes and summarises calls, capturing key details for easy review and action.

No more manual note-taking.

AI-Driven Sales Coaching

AI analyses every call and provides instant coaching feedback, helping your team close more deals.

Sharpen your team’s sales skills.

Immediate Call Insights

AI detects key moments, sentiment, and opportunities, giving you real-time visibility into every conversation.

Know what’s happening on every call, instantly.

Personalised Follow-Ups

AI crafts a hyper-personalised followup SMS or email based on the call that you can send with a click of a button.

Personalised based on the call, designed to keep them engaged.

Compliance Monitoring

AI flags policy breaches, incorrect information, and legal risks before they become costly mistakes.

Ensure every call meets compliance standards.

Critical Issue Escalation

Calls involving high-risk issues, VIP clients, or sensitive topics are routed to the right person in real time.

AI identifies urgent calls and escalates them instantly.

Staff Performance Tracking

AI tracks call effectiveness, customer interactions, and response quality to help refine training and boost results.

Measure and improve team performance with AI insights.

AI-Enriched Customer Profiles

AI captures customer insights from every call, enriching CRM profiles to improve sales, marketing, and service.

Smarter customer data for better personalisation.

Dynamic AI Knowledgebase

Call Guardian® builds and updates your AI knowledgebase in real time with real calls from customers.

AI that learns and evolves with your business.

Advanced Analytics & BI

Track trends, identify opportunities, and provide actionable intelligence to fasttrack decision-making.

Data-driven insights to grow your business.

CRM Integration

Call details are sent automatically to your CRM or Zapier.

We support HubSpot, Zoho CRM, Salesforce, and many more ($20/m per additional integration).

Works with Your Phones

Call Guardian® plugs into your existing phone system, enhancing every call without disrupting operations.

No new hardware needed.

AI Growth Consultation

We provide ongoing consultations to fine-tune AI performance, adapt to business changes, and explore new opportunities.

Stay ahead with expert-driven AI strategy sessions.

Priority Support

Get instant help from our team of AI specialists during business hours.

Customer happiness is the No. 1 priority to us.

Why Call Guardian® is a must-have for businesses in 2025

Call Guardian® gives you an edge that tradition businesses don't have:

Traditional Business

High operational costs
Can't scale
Inconsistent customer experience
Staff burnout and low morale
Missed opportunities for improvement
Poor follow-up
Lack of oversight
Increased customer frustration
Potential for sensitive information mishandling
Risk of legal and compliance issues
Management team fly belind
Lost revenue
Reputation damage

Business Powered by

Call Guardian^®

5-Star Customer Experience
Immediate Sales Impact
Error-Free Communication
Confident & Happy Team
Maximise Upsells & Cross-Sells
Hyper-Personalision
Maintain Compliance 24/7
Increased Customer Loyalty
Improved Service Quality
Improved Business Efficiency
Reduced Operational Costs
Full Visibility For Management
Live Dashboard & Reporting
Unlock Key Business Insights
Data-Driven Business Decisions
Improved Profits and Retention
Fuels Other AI Initiatives
Effortless to Scale

Power Your Business With Call Guardian®

Trusted by Australian businesses

It's like "The AI got feelings" and "It’s showing emotion and is being more reasonable" reflect the AI's ability to connect and resonate with our customers.

Chris S.

The voice is great, love the tone and accent! The jokes leave a lasting impression.

Darren T.

First customer interaction with AI is impressive - great to see the results of your thought leadership. Thanks mate 🙏

Mark F.

I'm really blown away at not just how good it is, but what opporunities this is going to lean in to! Love everything about this.

Ian J.

Frequently Asked Questions

What is Call Guardian® and how does it work?

Call Guardian® is an AI-powered call monitoring, coaching and management solution. It transcribes, analyses, and monitors every phone interaction in real-time, ensuring calls are handled professionally, accurately, and in compliance with your business' best practices and policies.

How does Call Guardian® ensure policy compliance during calls?

Call Guardian® cross-references call transcripts with your uploaded documents and policies. If it detects any discrepancies or misinformation, it flags them and notifies the staff member (optional), providing a detailed summary of the error along with the correct policy information.

Will Call Guardian® work with my existing phone system?

Yes, Call Guardian® is designed to integrate seamlessly with most existing phone systems and CRMs. Our team will work with you to ensure a smooth setup process tailored to your current infrastructure.

Can Call Guardian® handle sensitive calls?

Absolutely. Call Guardian® is programmed to detect sensitive topics and escalate them appropriately. When it identifies a sensitive call, it immediately flags the conversation and can alert senior staff or management for further handling.

How does Call Guardian® help improve staff performance?

Call Guardian® provides real-time feedback by monitoring and analysing calls. It offers insights on areas where staff can improve, such as policy adherence and communication style. This feedback helps your team provide consistent, high-quality service on every call.

Is Call Guardian® secure and compliant with data privacy regulations?

Yes, Call Guardian® adheres to strict data security and privacy standards. All call data is encrypted and stored in compliance with GDPR and other relevant regulations to ensure the safety and confidentiality of your business information.

What happens if Call Guardian® detects an error during a call?

When Call Guardian® identifies an error, it automatically emails the staff member a detailed summary of call, highlighting the discrepancy along with the correct policy. It also drafts a hyper-personalised follow-up email to the patient to address and correct the issue, ready for the staff member to send with just one click.

Can Call Guardian® handle follow-ups after an enquiry call?

Yes, Call Guardian® can automate follow-up actions after an enquiry call. It can draft personalised follow-up emails based on the call's context, ensuring prompt and accurate communication with patients.

What CRM's can Call Guardian® integrate to?

Call Guardian® is designed to integrate with a wide range of Customer Relationship Management (CRM) systems. This integration capability ensures that your business can maintain their existing workflows while benefiting from Call Guardian®'s features.

Call Guardian® can connect with any CRM that supports webhooks or has an API. This includes popular systems like Hubspot, Salesforce, Zoho CRM, ActiveCampaign, Pipedrive, and many others.

It's worth noting that the level of integration can vary depending on the CRM. Some integrations may be more comprehensive than others. For example, Call Guardian® has a particularly robust integration with our Elevaite AI CRM, one of the most advanced AI-powered CRMs that designed to integrate seemlessly with Call Guardian®.

Will Call Guardian® replace my reception staff?

No, Call Guardian® is designed to support and enhance your staff's performance, not replace them. It serves as an additional layer of quality assurance, helping staff handle calls more effectively and ensuring that every interaction aligns with your business standards and policies.

Can I control who receives call summaries and issue notifications?

Absolutely, you have full control over who gets notified for call summaries and any issues detected during calls. You can customise the notification settings to ensure the right people are alerted in real-time, whether it’s specific staff members, management, or both.

How long does it take to implement Call Guardian® in my business?

The implementation process is straightforward and usually takes between 1-2 weeks, depending on the complexity of your current phone system and specific needs. Our team will guide you through the setup process to ensure a seamless transition.

Can Call Guardian® handle after-hours calls?

While Call Guardian® primarily focuses on call monitoring and quality assurance, it can work alongside our AI voice receptionist solution to handle after-hours calls, ensuring that every call is recorded, analysed, and properly followed up on, even outside of regular business hours. Contact us to learn more about our AI voice receptionist solution that can answer phone calls like a human.

Is there a limit to the number of calls Call Guardian® can handle?

No, Call Guardian® can monitor an unlimited number of calls for your business. Whether your business receives a few calls a day or a high volume of enquiries, Call Guardian® ensures that every interaction is managed and analysed effectively.

Does Call Guardian® provide reporting and analytics?

Call reporting and analytics are available as part of our Elevaite AI CRM that integrates seemlessly with Call Guardian®. Call Guardian® on its own has limited reporting functionality at this stage, however this feature is on our roadmap and will be coming very soon. You'll gain even deeper insights into staff performance and patient interactions once this becomes available.

How does Call Guardian® help increase revenue for my business?

By ensuring every call is handled professionally and accurately, Call Guardian® helps prevent lost sales due to miscommunication or errors. It also identifies missed opportunities and enables prompt follow-ups, turning more enquiries into sales and increasing your business revenue.

What kind of support do you offer after implementation?

We offer ongoing support to ensure Call Guardian® continues to meet your needs. Our support team is available to assist with any questions, troubleshooting, bugs or issues that may rise, ensuring that the system runs smoothly at all times. For additional feature requests, we are happy to provide you with a customised quote to implement.