Tomorrow’s AI for Today’s Business

Protect your Business And Make Every Call Count with AI

Empower your team with Call Guardian’s Copilot AI—intelligent call monitoring, coaching, and analysis for better customer experience, superior compliance, and business growth.

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Trusted by 14,099+ Businesses

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Trusted by 14,099+ Businesses

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Trusted by 14,099+ Businesses

Seamlessly Integrates with...

"If AI wasn't in your plans, change your plans because your competitors will be."

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Adam Wallace

Founder of Call Guardian®

No Visibility = Lost Revenue

Is your phone a goldmine or a money pit?

Your phone is the lifeline connecting you to customers. Even your best-trained staff can't be there to catch everything 24/7. Here’s what might be flying under your radar:

  • No visibility on call quality means you can’t fix problems before they escalate.

  • Misinformation or policy errors can lead to legal ramifications.

  • Mishandling sensitive calls (such as custody-related issues) can damage your reputation and trust.

  • Lack of consistent follow-up means potential leads are slipping through the cracks.

  • One mistake a day could mean over $360K in lost revenue per year.

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Trusted by 14,099+ Businesses

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Trusted by 14,099+ Businesses

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Trusted by 14,099+ Businesses

High-value prospects slipping away unnoticed

Missed upsell opportunities costing you revenue

Customer concerns left unaddressed

Non-compliant information putting you at risk

Product feedback gold mines going untapped

Sensitive conversations flying under the radar

Customer emotions influencing buying decisions

Urgent follow-ups falling through the cracks

Competitor insights hiding in plain sight

Escalation needs overlooked until it's too late

AI + Data = Business Intelligence

The Solution: Call Guardian®

Your AI Sentinel That Studies, Improves, Boosts Customer Experiences, and Turns Every Customer Call into a Revenue Opportunity. Here is how it works:

Never Miss a Beat

Instant Feedback & Coaching

Call Guardian offers immediate coaching to staff during or after calls to enhance service quality, such as pointing out missed details or compliance issues. This feedback turns potential service mistakes into training opportunities, elevating overall call performance.

Fix Issues Before They Become Problems

One-Click Corrective Action

Staff can send personalised follow-up messages with a single click, addressing customer concerns promptly and improving satisfaction and retention rates.

Data-Driven Excellence

Performance Tracking

Call Guardian aggregates data on call quality, compliance, and sentiment, offering actionable reports to improve team performance and inform business strategies.

Read Between the Lines

Sentiment Analysis

The AI decodes caller emotions and intentions, helping staff to adapt their responses and improve customer satisfaction. This emotional intelligence adds value by turning challenging interactions into positive experiences, fostering customer loyalty.

AI Thrives on Data, Your Phone Unlocks It

Fuels Your AI Engine

Data is the lifeblood of AI, and your phone holds a wealth of data at its core. Call Guardian® taps into this goldmine, continuously fueling your AI knowledgebase, laying the groundwork for all downstream AI initiatives.

Business As Usual

Plug And Play

Call Guardian® plugs into your existing phone systems and seamlessly integrates with your CRM's—with zero downtime. Experience the power of AI-enhanced calls without costly upgrades. The best part? You can have this live and running in days, not months.

Call Guardian®

What's included?

  • Real-Time Transcriptions

  • Real-Time Call Summaries

  • Real-Time Staff Coaching

  • Immediate Call Insights

  • Hyper-Personalised Follow-Ups

  • Best Practices & Policy Compliance

  • Sentiment Analysis on Calls

  • Detailed Customer Profiles

  • Live Reporting and Analytics

  • Predictive Sales Insights

  • Staff Performance Tracking

  • Automated Issue Escalation

  • Customisable Emails & SMS

  • Data Security and Compliance with Global Privacy Standards

  • Seamless CRM Integrations

  • 60-Minute AI Growth Consultation

  • Access to AI Specialists

  • Continuous System Updates and Enhancements

  • Dedicated Customer Success Manager

  • Comprehensive Training and Onboarding

Only 2 spots available for November

Tailored One-On-One Consultation

$499 / hr

  • 60 Minute One-On-One Online Session, can be any of the following topics:

  • Childcare AI Growth Consultation

  • Childcare Marketing Strategy

  • Childcare Business Strategy

  • General Q&A

Why Call Guardian® is a Must-Have For Your Business in 2024

Call Guardian® is the only AI solution on the market that safeguards the daily conversations that are happening in your business, giving you an edge that tradition businesses don't have:

Traditional Business

  • High operational costs

  • Can't scale

  • Inconsistent customer experience

  • Staff burnout and low morale

  • Missed opportunities for improvement

  • Poor follow-up

  • Lack of oversight

  • Increased customer frustration

  • Potential for sensitive information mishandling

  • Risk of legal and compliance issues

  • Management team fly belind

  • Lost revenue

  • Reputation damage

Business Powered by

Call Guardian®

  • 5-Star Customer Experience

  • Hyper-Personalised Interactions

  • Error-Free Communication

  • Ongoing Team Coaching

  • Boost Team Confidence & Happiness

  • Maximise Sales & Upsells

  • Maintain Compliance 24/7

  • Increased Customer Loyalty

  • Improved Service Quality

  • Improved Business Efficiency

  • Reduced Operational Costs

  • Full Visibility For Management

  • Live Dashboard & Reporting

  • Data-Driven Business Insights

  • Improved Profits and Retention

  • Drive Process Automation

  • Fuels Other AI Initiatives

  • Make Your Business Scalable

Book A Call ONLY IF You Meet This Criteria

[Read First 👇]

Call Guardian®

  • AI-powered transcriptions

  • AI-powered call summaries

  • Real-time staff coaching

  • Real-time compliance checking

  • Hyper-personalised followup

  • Issue escalation to management

  • Ideal customer profiling (ISP)

  • Call insights

  • Call sentiment analysis

  • Team performance tracking

  • Fuels your AI knowledgebase

  • 98% accuracy

  • Unlimited users

  • Fully tailoured solution

  • Plug into existing phone systems

  • Seamless CRM integrations

  • 60-Minute AI Growth Consultation

  • Access to a team of AI specialists

Only 2 spots available for November

Tailored One-On-One Consultation

$499 / hr

  • 60 Minute One-On-One Online Session, can be any of the following topics:

  • Childcare AI Growth Consultation

  • Childcare Marketing Strategy

  • Childcare Business Strategy

  • General Q&A

Book A Call ONLY IF You Meet This Criteria

[Read First 👇]

With All Humility We Request You Respect Our Time & We’ll Respect Yours

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Tailored Solutions, Not Off-the-Shelf Products

Call Guardian isn't one-size-fits-all. Each implementation is custom-designed for your business. Consultation and setup start at $9,997 - If you're serious about scalable results that deliver true impact with AI, this is the investment required.

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Embracing AI's Potential and Limitations

We're at the cutting edge of AI technology. While 100% accuracy isn't guaranteed, starting today puts you 80% ahead of your competition. Remember: "Good enough" AI consistently outperforms "perfect" humans, and it only gets better with time and data.

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Serious Enquiries Only

This isn't a casual chat or a general Q&A session. If you're just curious, please explore our website and FAQs. This consultation is for decision-makers ready to adopt AI and see tangible results.

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Your Commitment is Key

Call Guardian's success hinges on your involvement. This tailored solution demands collaboration - your active participation is the difference between mediocre outcomes and exceptional ROI.

Trusted by Leading Businesses

In just 7 days, Call Guardian flagged 15 potential issues in our centres that we had no idea existed. And they are all spot on! It’s been a game-changer for us.

Darren

Call Guardian has really blown me away!!! I can't believe how accurate this information is and what this is going to do for our centres moving forward. I'm over the moon, and I'm so excited about the opportunities this is going to lead in to.

Elliot

Call Guardian has transformed the way we manage parent interactions. Our staff feels more confident, and our centre's reputation has never been stronger.

Daisy

My 100% No-Risk Money Back Guarantee! 👍

If Call Guardian® doesn't identify at least 10 opportunities to enhance your business' phone interactions within the first month, we'll refund 100% of your purchase. No questions asked.

Here's why I'm offering this:

I've seen first-hand how crucial it is for businesses to provide clear, accurate, and consistent communication with customers.

One mishandled phone call can lead to lost sales, misunderstandings, or even damage to your reputation.

Call Guardian® is designed to safeguard every call, ensuring that your business consistently delivers on-point, policy-compliant interactions that build trust with customers.

I believe in its ability to protect and enhance your business so much that I’m willing to take on all the risk.

Over the next 30 days, let Call Guardian® monitor your calls, optimise interactions, and protect your brand.

You’ll quickly see the impact it can have on your business growth and reputation, and freeing up your staff to focus on what truly matters—caring for the children.

Thank you, and I hope Call Guardian® becomes a valuable asset in your success story.

Adam Wallace

Founder of Call Guardian®

Frequently Asked Questions

Get answers to most commonly asked questions.

What is Call Guardian® and how does it work?

Call Guardian® is an AI-powered call monitoring, coaching and management solution. It transcribes, analyses, and monitors every phone interaction in real-time, ensuring calls are handled professionally, accurately, and in compliance with your business' best practices and policies.

How does Call Guardian® ensure policy compliance during calls?

Call Guardian® cross-references call transcripts with your uploaded documents and policies. If it detects any discrepancies or misinformation, it flags them and notifies the staff member (optional), providing a detailed summary of the error along with the correct policy information.

Will Call Guardian® work with my existing phone system?

Yes, Call Guardian® is designed to integrate seamlessly with most existing phone systems and CRMs. Our team will work with you to ensure a smooth setup process tailored to your current infrastructure.

Can Call Guardian® handle sensitive calls, like custody issues?

Absolutely. Call Guardian® is programmed to detect sensitive topics and escalate them appropriately. When it identifies a sensitive call, it immediately flags the conversation and can alert senior staff or management for further handling.

How does Call Guardian® help improve staff performance?

Call Guardian® provides real-time feedback by monitoring and analysing calls. It offers insights on areas where staff can improve, such as policy adherence and communication style. This feedback helps your team provide consistent, high-quality service on every call.

Is Call Guardian® secure and compliant with data privacy regulations?

Yes, Call Guardian® adheres to strict data security and privacy standards. All call data is encrypted and stored in compliance with GDPR and other relevant regulations to ensure the safety and confidentiality of your business information.

What happens if Call Guardian® detects an error during a call?

When Call Guardian® identifies an error, it automatically emails the staff member a detailed summary of call, highlighting the discrepancy along with the correct policy. It also drafts a hyper-personalised follow-up email to the patient to address and correct the issue, ready for the staff member to send with just one click.

Can Call Guardian® handle follow-ups after an enquiry call?

Yes, Call Guardian® can automate follow-up actions after an enquiry call. It can draft personalised follow-up emails based on the call's context, ensuring prompt and accurate communication with patients.

What CRM's can Call Guardian® integrate to?

Yes, Call Guardian® is designed to integrate with a wide range of Customer Relationship Management (CRM) systems. This integration capability ensures that your business can maintain their existing workflows while benefiting from Call Guardian®'s features.

Call Guardian® can connect with any CRM that supports webhooks or has an API. This includes popular systems like Hubspot, Salesforce, Zoho CRM, ActiveCampaign, Pipedrive, and many others.

It's worth noting that the level of integration can vary depending on the CRM. Some integrations may be more comprehensive than others. For example, Call Guardian® has a particularly robust integration with our Elevaite AI CRM, one of the most advanced AI-powered CRMs that designed to integrate seemlessly with Call Guardian®.

Will Call Guardian® replace my reception staff?

No, Call Guardian® is designed to support and enhance your staff's performance, not replace them. It serves as an additional layer of quality assurance, helping staff handle calls more effectively and ensuring that every interaction aligns with your business standards and policies.

Can I control who receives call summaries and issue notifications?

Absolutely, you have full control over who gets notified for call summaries and any issues detected during calls. You can customise the notification settings to ensure the right people are alerted in real-time, whether it’s specific staff members, management, or both.

How long does it take to implement Call Guardian® in my business?

The implementation process is straightforward and usually takes between 1-2 weeks, depending on the complexity of your current phone system and specific needs. Our team will guide you through the setup process to ensure a seamless transition.

Can Call Guardian® handle after-hours calls?

While Call Guardian® primarily focuses on call monitoring and quality assurance, it can work alongside our AI voice receptionist solution to handle after-hours calls, ensuring that every call is recorded, analysed, and properly followed up on, even outside of regular business hours. Contact us to learn more about our AI voice receptionist solution that can answer phone calls like a human.

Is there a limit to the number of calls Call Guardian® can handle?

No, Call Guardian® can monitor an unlimited number of calls for your business. Whether your business receives a few calls a day or a high volume of enquiries, Call Guardian® ensures that every interaction is managed and analysed effectively.

Does Call Guardian® provide reporting and analytics?

Call reporting and analytics are available as part of our Elevaite AI CRM that integrates seemlessly with Call Guardian®. Call Guardian® on its own has limited reporting functionality at this stage, however this feature is on our roadmap and will be coming very soon. You'll gain even deeper insights into staff performance and patient interactions once this becomes available.

How does Call Guardian® help increase revenue for my business?

By ensuring every call is handled professionally and accurately, Call Guardian® helps prevent lost sales due to miscommunication or errors. It also identifies missed opportunities and enables prompt follow-ups, turning more enquiries into sales and increasing your business revenue.

What kind of support do you offer after implementation?

We offer ongoing support to ensure Call Guardian® continues to meet your needs. Our support team is available to assist with any questions, troubleshooting, bugs or issues that may rise, ensuring that the system runs smoothly at all times. For additional feature requests, we are happy to provide you with a customised quote to implement.

Take Control of Every Customer Call.

Your priority is the customers—let us handle the calls. Safeguard your business' reputation and revenue with Call Guardian® today.